ITIL Certification Training 2017-10-29T22:33:13+00:00

Best ITIL Certification Training

ITIL Certification Training comprises of training on the different modules that enable professionals to pursue and take the ITIL examination and become ITIL certified.
ITIL Certification is the core certification regarding by IT industries. IT market is changing rapidly. The industry now requires a sophisticated set of skills to drive, sustain and operate operations effectively. Hence, the need for ITIL. ITIL stands for Information Technology Infrastructure Library. ITIL is a set of best practices within the framework of IT services. ITIL represents best practices that are to be used and implement for high quality IT output. Since ITIL is a framework, there is different levels of expertise and skills. ITIL framework provides details on each level and skill requirement.
 Here we will not be discussing what really is the ITIL Certification? We will be focusing on the ITIL Certification Training Courses.
 
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ThinkFaculty ITIL Training Program

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ITIL Certification Courses 

 The following are the main ITIL certification courses that are offered by our organization:

 

ITIL Certification Courses Outline

All of the ITIL certification courses focuses on the main ITIL life-cycle framework that includes the following core stages:
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
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The objective of the training programs regarding all ITIL is to train you on all the above modules.

Service Strategy ITIL Curriculum

More to do with the Service Strategy part and includes how to prepare the financial modules for IT services. Need to take into account Return on Investment and build on a strategy that is aligned with best business practices.

Service Design ITIL Curriculum

Service Design is all about the design phase of the service. Hence you need to be tested on the capacity management, resource management and service management. This module will test your skills in terms of your understanding of how and where to get the resources to design the requirements. In order to better understand you will need to be aligned with the known parameters and thresholds.

Service Transition ITIL Curriculum

Before any development is released into the real live world, there are certain parameters and activities that need to be clearly marked, executed and implemented. Hence in service transition ITIL module, IT professionals will be tested on validation, release management skills and change management.

Service Operations ITIL Curriculum

When services are rendered, you will need the resources and skill set to ensure uptime and service availability.

Continuous Service Improvement ITIL Curriculum

Nothing can be left for change. So, customer service improvement is another critical component of the training . you will be tested on quality mind how to improve serve through quality initiatives.