ITIL Foundation Certification
Learn the Fundamentals of Information Technology Service Management through ITIL framework
ITIL Foundation Course Description
ITIL Foundation or ITIL V3 Foundation Certification is the preliminary exam of the entire ITIL life cycle certification.
ITIL Foundation Examination is a mandatory examination. IT covers the entire ITIL service management and communicates the core elements within the framework. ITIL V3 foundation aims at professional who require the understanding of the ITIL framework. Framework provides the tools, methods, and strategies to align quality IT services to internal and external customers.
ITIL Foundation covers the following main topics :
- Outlines the Service Strategy – how to build quality and detailed oriented strategies
Service Design – Design services around the service strategy
Service Transition – Discusses all the relevant modules and tasks associated with transition of services to operations
Service Operations – Management of service
Continual Service Improvement – Continuous Quality of the IT Service Management